PRIVACY POLICY

Introduction

At Care Solutions In-Home Services LLC, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your information through our SMS, MMS, and email marketing services.

Information Collection

When you opt-in to our marketing programs, we may collect the following information:

  • Mobile Phone Number: Necessary for sending SMS and MMS messages.

  • Email Address: Necessary for sending email messages.

  • Name: To personalize our communication.

  • Preferences and Interests: To provide relevant offers and updates.

Use of Information

We use the information collected to:

  • Send Marketing Messages: Including promotions, communication, updates, employment opportunities and internal/external customer satisfaction surveys via SMS, MMS, and email.

  • Improve Services: Analyze data to understand your preferences and enhance our services.

  • Customer Support: Provide assistance and respond to inquiries.

Information Sharing

  • Third Party: We will not share your information with any third party.

  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes or governmental requests.

Opting Out

You can opt out of our marketing services at any time by:

  • Replying "STOP" to any SMS or MMS message.

  • Clicking the "unsubscribe" link in any email message.

  • Contacting our office team at 314-289-9990.

Security Measures

We implement various security measures to protect your personal information when you enter, submit, or access it.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or relevant laws. We will post a prominent notice on our website for any significant changes and indicate the last update date at the bottom of the policy.

Contact Us

For questions or concerns about this Privacy Policy or our text marketing practices, please contact us at:

  • Email: office@caresolutionsihs.com

  • Phone: 314-289-9990

  • Address: 1800 Lafayette Ave., 1st Floor, St. Louis, MO, 63104

 

Effective Date

This policy is effective as of 5/13/2024.